Implementing Cisco Collaboration Applications (CLICA)

REF: CLICA Catálogo: Cisco Área: Collaboration

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Duração:

5 Dias

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Próxima Data:

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Descrição

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course shows you how to implement Single Sign-On (SSO), Cisco Unified IM and Presence, Cisco Unity Connection, and Cisco Unity Express. You will learn how to streamline communication procedures, strengthen compliance measures, and enhance your communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification.

This course will prepare you for the exam:

  • 300-810 Implementing Cisco Collaboration Applications (CLICA)

*PVP por participante. A realização do curso nas datas apresentadas está sujeita a um quórum mínimo de inscrições.

Destinatários

This course is designed primarily for professionals in the following job roles:

  • Collaboration engineers
  • Collaboration administrators
  • Área: Cisco

  • Certificação Associada: 350-810 CLICA

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Programa:

Module 1:

Configuring and Troubleshooting Cisco Unity Connection Integration

Module 2:

Configuring and Troubleshooting Cisco Unity Connection Call Handlers

Module 3:

Troubleshooting Cisco Unity Connection

Module 4:

Configuring and Troubleshooting Cisco Unity Express

Module 5:

Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications

Module 6:

Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber

Module 7:

Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality

Module 8:

Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving

Module 9:

Troubleshooting Cisco Unified Communications Manager IM and Presence Service

Module 10:

Integrating Cisco Unified Attendant Console Advanced

Module 11:

Implementing Call Recording and Monitoring

Pré-requisitos:

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
  • Understanding Cisco Collaboration Foundations (CLFNDU)

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