Troubleshoot Microsoft Teams (MS-740)
Presencial: 1,150€ + IVA
REF: MS-740 Catálogo: Microsoft Área: Microsoft 365, Microsoft Teams
Duração:
3 dias
Próxima Data:
Consulte-nos
Local:
Descrição
Learn how to troubleshoot Microsoft Teams, including voice issues, live events, and messaging. Explore how to configure and troubleshoot client and services issues.
This learning path helps prepare you for Exam MS-740: Troubleshooting Microsoft Teams.
Área: Microsoft
Certificação Associada: MS-740: Troubleshooting Microsoft Teams
Programa:
Module 1: Introduce troubleshooting Microsoft Teams
Describe the role of the Teams administrator. Identify common Teams problems. Explain how to approach the resolution process with Microsoft Teams.
Learning objectives After completing this module, you’ll be able to:
- Describe the role of the Teams administrator.
- Identify common Teams problems.
- Explain how to approach the resolution process with Microsoft Teams.
Module 2: Troubleshoot Microsoft Teams Voice Issues
We will look at how to monitor and troubleshoot audio and video quality issues, together with emergency calling and direct routing issues.
Learning objectives After completing this module, you’ll be able to:
- Understand and troubleshoot media flow.
- Use the Call Quality Dashboard to investigate audio and video issues.
- Troubleshoot emergency calling issues.
- Troubleshoot direct routing issues.
Module 3: Troubleshoot Microsoft Teams meetings live events and messaging
Learn how to troubleshoot meeting creation, attendee access, meeting recording issues, and content sharing. Learn how to optimize live events, and how to troubleshoot messaging issues.
Learning objectives After completing this module, you’ll be able to:
- Troubleshoot Teams meetings.
- Troubleshoot live events.
- Troubleshoot messaging.
Module 4: Configure and troubleshoot Microsoft Teams clients and services
Learn how to deploy, configure, maintain Teams client software, and how to troubleshoot Teams client startup and performance issues. Learn how to configure and troubleshoot Microsoft Audio Conferencing, call setup and troubleshoot phone system issues.
Learning objectives After completing this module, you'll be able to:
- Configure and troubleshoot Teams clients.
- Configure and troubleshoot Teams services.
Module 5: Troubleshoot Federation Issues
We will discuss federation and interoperability between Teams and Skype for Business.
Learning objectives After completing this module, you will be able to:
- Understand how to troubleshoot interoperability issues between Teams and Skype for Business, or Skype.
- Understand how to troubleshoot federation issues, including federation policies and domain lists.
Module 6: Troubleshoot issues signing into Microsoft Teams
Learn how to troubleshoot account authentication, review sign-in logs, and troubleshoot both member and guest access issues. Learn how to validate network configuration and to configure Conditional Access policies.
Learning objectives After completing this module, you’ll be able to:
- Troubleshoot account and network issues.
- Troubleshoot member sign-in issues.
- Troubleshoot guest access issues.
Module 7: Troubleshoot Apps and Channels
Learn how to troubleshoot the issues with public and private channels, including working with apps. Learn how to configure, define and validate app permission policies, and setup policies.
Learning objectives After completing this module, you'll be able to:
- Describe how to troubleshoot app issues in channels.
- Understand how to configure app permission and setup policies.
- Understand how to troubleshoot private and public channels.
Module 8: Troubleshoot file sharing
You will learn how to troubleshoot file sharing problems.
Learning objectives After completing this module, you'll be able to:
- Troubleshoot private chat (P2P) file issues.
- Troubleshoot file issues for private channels.
- Troubleshoot file issues for public channels.
Pré-requisitos:
- Experience configuring and administering Microsoft Teams
- Experience using Windows PowerShell
- Working experience with performance tuning and service monitoring
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